Digital Connection Solutions

Refund Policy

All services offered by Digital Connection Solutions are provided digitally via the Internet, with completion timelines ranging from 1 to 7 days from the order date.

Digital Connection Solutions Address: 13892 Pioneer Rd, SPC 4, Apple Valley, CA 92307
Email: info@digitalconnectionsolutions.digital
Phone: +1 858 858 5764
Website: digitalconnectionsolutions.digital

Refund and Cancellation Policy

We offer a 30-day money-back guarantee for new purchases, ensuring your satisfaction with our services. If a client is not fully satisfied, a refund will be processed within 30 working days, either as credits or a direct deposit to the client’s bank account. The refund is issued to the original payment method, with necessary approvals from the client.

To ensure the highest level of service, we ask clients to review our Refund Policy carefully. Our goal is to provide quality services tailored to meet your business needs. While we aim to process refunds when necessary, Digital Connection Solutions reserves the right to reject refund requests at its discretion.

Refund Policy Circumstances:

  • Non-Delivery of the Product: If you do not receive the service delivery email due to an issue with your email provider, please contact us. Claims for non-delivery must be submitted in writing within 30 days from the delivery date.
  • Download or Unzipping Issues: If you face difficulties downloading or unzipping our products, contact our Technical Support Department within 30 days. Failure to do so may result in a decline of refund eligibility.
  • Major Defects: In rare cases of product defects, our Technical Support Team will address and rectify the issue within 72 hours. If we are unable to resolve the problem, you are entitled to a full refund or a replacement of equivalent value.
  • Product Not-as-Described: If the product does not match the description provided on our website, you must notify us within 30 days with clear evidence. Refunds will not be issued based solely on customer expectations or desires.

Children Policy

Our services are only accessible to individuals aged 18 or older. We do not collect personal information from children under 13. If you are a parent or guardian and find that your child has provided personal information, please notify us, and we will promptly remove it and cancel any associated orders.

Digital Connection Solutions
Address: 13892 Pioneer Rd, SPC 4, Apple Valley, CA 92307
Email: info@digitalconnectionsolutions.digital
Phone: +1 858 858 5764
Website: digitalconnectionsolutions.digital